brad billard

SENIOR ACCOUNT MANAGER

Brad is a serious digital thinker. In fact, he can craft a QR code strategy in what seems like seconds, and then he’ll pull it off. Give him a concept – say social media or referral traffic growth – and then let him tinker. Clients love it.

Brad recently joined the ACOC team after 4 years as the Director of Marketing & Promotions at Whirlpool Jet Boat Tours of Niagara. Specializing in brand development, website re-invention, and social media strategies, Brad was accountable for taking online reservations from 17% of total sales to 26% with the launch of their new website in 2010.

Brad brings over 20 years of hospitality experience to the Chicks team with a passion for recognizing  “Moments of Truth” in every guest interaction and to ensure that they are never taken for granted.  Distinguished with an Outstanding Achievement in Hospitality from Niagara Falls Tourism at the 2008 Misty Awards, Brad wholeheartedly believes in the greater goal and the benefit of working together for the prosperity of all stakeholders.

Brad works out of Niagara where he lives with his lovely wife and two wonderful boys. Brad may be the biggest hockey fan the Chicks have on board.